Restaurant leaders today face no shortage of ideas, platforms, and partners promising to improve the guest experience. But when everything is a priority, nothing truly is. In an environment defined by rapid innovation and constant choice, focus has become a leadership discipline — and a competitive advantage. This executive panel brings together senior restaurant leaders to explore how they decide what actually matters most, and how those decisions shape ownership of the guest experience across technology, operations, marketing, and frontline teams.

Through real-world examples, panelists will discuss how they:

·       Set priorities and make tradeoffs amid growing tech stacks and competing initiatives

·       Balance innovation with operational realities without losing sight of the guest

·       Define — and align around — true ownership of the guest experience when responsibility is shared across functions and partners

The conversation will examine where accountability lives when the experience succeeds — and when it breaks — and how disciplined focus enables clearer ownership, stronger execution, and better outcomes for guests, teams, and brands.