Name
Maintaining Guest Connection in a Digital Restaurant World
Date & Time
Monday, March 9, 2026, 3:10 PM - 3:50 PM
Description

Restaurants with passionate customer followings must adopt technology thoughtfully—because every digital touchpoint either strengthens the guest relationship or erodes it. This session explores how to deploy technology that enhances hospitality, maintains the brand’s human warmth, and reinforces what customers already love.

Gil Brucken Betsy Seiler CJ Ramirez