8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
 
Convention Registration
 
10:00 AM - 11:25 AM
10:00 AM - 11:25 AM

Make the most out of your time at MURTEC with curated 1:1 networking. In this professionally moderated session, we'll help restaurant executives with shared interests find each other, and introduce you to solutions you care about. MURTEC curates each participant's preferred topics and profiles to spark worthwhile one-on-one conversations.

Open to all restaurant operators and select RTN supplier members—pre-registration is required.

Champagne 2
 
11:45 AM - 2:30 PM
11:45 AM - 2:30 PM

MURTEC welcomes you to Topgolf, the premier entertainment destination and intersection of entertainment and technology in Las Vegas. Whether you golf all the time or have never swung a club, come play around. In addition to taking some swings, enjoy a hand-crafted food & beverage menu while you catch up with friends old and new. Transportation will be provided and will depart from and return to the Group Departures Area.

Open to all restaurant operators and select sponsors. Pre-registration required. 
All golf participants must pick up their badge at MURTEC registration prior to departure.

 
Networking
1:00 PM - 1:45 PM
1:00 PM - 1:45 PM

The restaurant industry’s hugely popular Hospitality Hangout podcast, hosted by Restaurant Guy Michael “Schatzy” Schatzberg and Finance Guy Jimmy Frischling, comes to life on the MURTEC stage. Join the always-entertaining personalities behind Branded Hospitality as they chat with restaurant attendees to bring us some smart tech talk, paired with a healthy serving of good fun.

Champagne 4
 
1:00 PM - 1:45 PM

By harnessing data from customer preferences, sales trends, and operational metrics, restaurant analytics can provide actionable insights to help optimize menu offerings, streamline inventory management, and enhance marketing messaging. Learn how to stay competitive by continually refining your business intelligence.

Versailles 1 & 2
 
1:00 PM - 1:45 PM

Deborah Gilboa, MD, a board-certified Family Physician and renowned Resilience Expert (seen on Today, Good Morning America, and The Doctors), will offer insights and actionable strategies to help restaurant leaders build and retain a robust workforce capable of weathering the storm and driving success. This interactive workshop-style presentation will teach attendees how to deploy empathy and emotional intelligence to create a nurturing work environment and empower restaurant staff to thrive despite the challenges they face.

Champagne 1
 
1:45 PM - 2:15 PM
1:45 PM - 2:15 PM
 
Paris Ballroom Foyer
 
1:45 PM - 2:45 PM
1:45 PM - 2:45 PM

RTN’s Start-Up Alley comes alive right outside the main exhibit hall, and you’re invited to take a stroll through and experience what’s new and potentially game-changing in the world of restaurant technology. Join us in welcoming the industry’s newest generation of technology leaders, and share in the excitement as RTN’s highly anticipated annual Start-Up Alley competition gets underway.

Paris Ballroom Foyer
 
2:15 PM - 2:45 PM
2:15 PM - 2:45 PM

Sustainability isn’t just the right thing to do, it’s good business. Learn some of the ways technology is empowering operators to save on energy costs, reduce waste, make smart operating decisions and more -- all while boosting the bottom line and marketing opportunities.

Champagne 1
 
2:15 PM - 2:45 PM

By harnessing data from customer preferences, sales trends, and operational metrics, restaurant analytics can provide actionable insights to help optimize menu offerings, streamline inventory management, and enhance marketing messaging. Learn how to stay competitive by continually refining your business intelligence.

Versailles 1 & 2
 
2:50 PM - 3:50 PM
2:50 PM - 3:50 PM

RTN is dialing up the heat for its members this year, with its inaugural Ring of Fire competition, which seeks out innovative, impactful new solutions from established technology companies and puts them on stage to share their smoking-hot tech. Join us as we bring a select group of contenders into the Ring of Fire, discover these hot new solutions that have been pre-vetted by RTN’s prestigious restaurant Board of Governors, and cast your vote for the winner!

Champagne 2
 
5:30 PM - 7:00 PM
5:30 PM - 7:00 PM
 
Paris Ballroom - Rivoli
 
5:30 PM - 7:00 PM
 
Paris Ballroom - Rivoli
 
8:00 AM - 8:50 AM
8:00 AM - 8:50 AM
 
Paris Ballroom - Rivoli
 
8:00 AM - 8:50 AM

While the MURTEC Exhibit Hall will remain accessible throughout the program, official exhibit hours are posted on the agenda.

Paris Ballroom Foyer & Paris Ballroom - Rivoli
 
8:00 AM - 6:30 PM
8:00 AM - 6:30 PM
 
Convention Registration
 
8:50 AM - 9:00 AM
8:50 AM - 9:00 AM

Join us as we kick off MURTEC 2024 with big ideas, hot topics, and exciting solutions.

Paris Ballroom - Vendome
 
9:00 AM - 9:45 AM
9:00 AM - 9:45 AM

Will Guidara, hospitality authority and best-selling author of Unreasonable Hospitality, was 26 years old when he took over the helm of Eleven Madison Park, transforming a struggling, two-star brasserie in New York City into the #1 restaurant in the world (on the list of the World’s 50 Best Restaurants). He will share his principles of “unreasonable hospitality,” helping each MURTEC attendee embrace their role in the service experience, including: integrating automation while retaining the human touch, turning ordinary restaurant transactions into extraordinary experiences, and team building and employee engagement that fuels a culture of cooperation and excellence.

Paris Ballroom - Vendome
 
9:45 AM - 4:15 PM
9:45 AM - 4:15 PM

While the MURTEC Exhibit Hall will remain accessible throughout the program, official exhibit hours are posted on the agenda.

Paris Ballroom Foyer & Paris Ballroom - Rivoli
 
9:50 AM - 10:30 AM
9:50 AM - 10:30 AM
 
Paris Ballroom - Rivoli
 
10:30 AM - 11:10 AM
10:30 AM - 11:10 AM

How is AI delivering operational efficiencies and personalized guest experiences right now in the real world? Robert Dawson, hospitality industry consultant and a trailblazer in business intelligence, e-commerce, and solutions architecture, will explore use cases that are already transforming restaurants. We’ll also take a look at AI’s near future, and answer your most pressing questions about what just may be the ultimate tech disruptor.

Paris Ballroom - Vendome
 
11:15 AM - 11:45 AM
11:15 AM - 11:45 AM

We’re sharing the “corner office” perspective with technology professionals, digging into the most pressing challenges and opportunities restaurant brand leaders are facing now — and what they think may be on the horizon.

Paris Ballroom - Vendome
 
11:50 AM - 12:20 PM
11:50 AM - 12:20 PM

Join RTN as we explore tangibles tied to restaurant technology standards. How far have we come in our journey towards standardization, and which brands are marching towards adoption? You’ll hear a case study related to customer data standards, and RTN will honor its first-ever industry champions, those who have been in the trenches building and advocating this mission-critical work.

Paris Ballroom - Vendome
 
12:25 PM - 1:45 PM
12:25 PM - 1:45 PM
 
Paris Ballroom - Rivoli
 
1:45 PM - 1:55 PM
1:45 PM - 1:55 PM

Details coming soon!

Champagne 4
 
1:45 PM - 1:55 PM

Details coming soon!

Champagne 1
 
2:00 PM - 2:45 PM
2:00 PM - 2:45 PM

Your business model requires a robust point-of-sale, seamless online ordering, kitchen automation, fast and secure payments, and fresh, hot last-mile fulfillment. Are you poised for success? Tech leaders from top chains will break down the process of building — and updating — the foundation on which your restaurant is built.

Champagne 1
 
2:00 PM - 2:45 PM

Join RTN as we launch the industry’s first Payback Comparison Tool, a user-friendly spreadsheet-based resource that helps restaurants determine the payback period, or break even point, for technology implementations and investments. Quickly and easily compare several projects at once, and identify projects with the shortest or most advantageous payback scenarios. You don’t want to miss your exclusive chance to see this in action, and walk away with first-rights access to your own version of RTN Payback Comparison Tool, courtesy of RTN and its key contributing members.

Champagne 4
 
2:00 PM - 2:45 PM

Our unveiling of HT's 2024 Restaurant Technology Study provides a snapshot of the current state of restaurants’ strategic priorities, challenges, attitudes about generative artificial intelligence, kitchen autonation, location-based marketing, and much more — including actionable insights and intelligence from top industry thought leaders.

Versailles 1 & 2
 
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
 
Paris Ballroom - Rivoli
 
3:30 PM - 4:15 PM
3:30 PM - 4:15 PM

Details coming soon!

Versailles 1 & 2
 
3:30 PM - 4:15 PM

The restaurant industry has achieved Digital Transformation 1.0 - but what comes next and what do we need to do to prepare for it? This panel discusses the next set of challenges, including:

● What replaces legacy systems?
● How can “cloud native” architectures run in brick and mortar environments?
● What do the next generation of AI/ML, IoT, and robotics require to operate?
● How can we support the demands of better networking and security that the next generation of systems require?

Following an overview of some of the key Digital Transformation 2.0 infrastructure components, including microservices, containers, edge computing, and AI/ML models, we’ll have an open discussion regarding what technologies in the restaurant space are doing to get ready for this, what challenges this presents, and what some of the best practices are.

Champagne 1
 
3:30 PM - 4:15 PM

Elevate your average unit volume through your technology and AI integration. Hear from Madeleine Zook, Multi-Unit, Multi-Brand Franchisee and Denise Lee, SONIC Franchisee give examples of how well-deployed technology can streamline operations. Immerse yourself in this dynamic workshop, delving into the strategic use of Apple technology for recruitment, menu optimization, guest experience, and beyond. Featuring scenario-based roundtables, where you'll gain peer-driven actionable insights and a comprehensive guide to help you put these strategies into action.

Champagne 4
 
4:20 PM - 4:45 PM
4:20 PM - 4:45 PM

Over the past five years, Dine Brands Global has tripled its spend on technology in a strategy that’s paying powerful returns: new innovations are driving wins in customer spend, and the company was just named a 2024 Best Places to Work in IT. MURTEC sits down with CEO John Peyton in an exclusive interview to discuss the company’s latest technology projects – including IHOP’s system wide POS rollout, and the day that Applebees broke the Internet – and learn how their approach to innovation supports company culture. We’ll get Peyton’s outlook on the foodservice industry, his picks for hot new technologies, and more – this is a special feature you won’t want to miss!

Paris Ballroom - Vendome
 
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM

Find out who walks away with the big win in RTN’s highly-anticipated fifth-annual Start-Up Alley competition. The top three contestants fight to the finish in a live pitch-off, as our shark-judges circle, asking the tough questions. Then you’ll cast your vote for the hottest new restaurant technology on the scene. You don’t want to miss this prime-time feeding frenzy, and the amazing talented entrepreneurs hungry to make their mark, showcasing innovative new technologies that blow us away year-after-amazing-year.

Paris Ballroom - Vendome
 
5:30 PM - 6:45 PM
5:30 PM - 6:45 PM

While the MURTEC Exhibit Hall will remain accessible throughout the program, official exhibit hours are posted on the agenda.

Paris Ballroom Foyer & Paris Ballroom - Rivoli
 
5:30 PM - 6:45 PM
 
Paris Ballroom - Rivoli
 
8:00 AM - 8:50 AM
8:00 AM - 8:50 AM
 
Paris Ballroom - Rivoli
 
8:00 AM - 10:30 AM
8:00 AM - 10:30 AM

While the MURTEC Exhibit Hall will remain accessible throughout the program, official exhibit hours are posted on the agenda.

Paris Ballroom Foyer & Paris Ballroom - Rivoli
 
8:00 AM - 11:30 AM
8:00 AM - 11:30 AM
 
Convention Registration
 
8:50 AM - 8:55 AM
8:50 AM - 8:55 AM
 
Paris Ballroom - Vendome
 
8:55 AM - 9:25 AM
8:55 AM - 9:25 AM

HT recognizes Top Women and Rising Stars in Restaurant Technology.

Paris Ballroom - Vendome
 
9:25 AM - 10:05 AM
9:25 AM - 10:05 AM
 
Paris Ballroom - Vendome
 
10:05 AM - 10:30 AM
10:05 AM - 10:30 AM
 
Paris Ballroom - Rivoli
 
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM

Today's restaurants must engage customers digitally via app, at home, on the go, at the drive-thru, kiosk, and in-store. Learn best practices for maximizing loyalty, predictive analytics, and basket size at every step of the customer experience.

Paris Ballroom - Vendome
 
11:15 AM - 11:20 AM
11:15 AM - 11:20 AM
 
Paris Ballroom - Vendome