As data privacy laws and regulations shift, it's vital for restaurant operators to understand how — and how not — to handle customer info.

There's never been a better time to market a restaurant via social media — but you've got to know the "secret sauce."

The internet is headed for one of its biggest shifts, with the advent of Blockchain and Web3. Learn what's in it for you.

In partnership with the Restaurant Technology Network, MURTEC 2022 will play host to an exciting lineup featuring the industry’s hottest start-up technology companies. Check out the 17 start-ups selected to showcase LIVE in Start-Up Alley. The 17 companies will be narrowed down to just five–those five hot start-ups will take the MURTEC Main Stage where they will be asked questions by the judges. MURTEC attendees will cast their votes for the winner of Start-Up Alley at MURTEC 2022!

A follow-up to the afternoon's earlier data privacy session, our expert will answer questions and discuss real-life scenarios.

Restaurants are collecting more data than ever before. Here's how to leverage it for effective predictive analytics and more.

Automation can surprise and delight guests as it eases workflow and labor issues — here's where the trend may be headed!

Nurture business connections with like-minded peers, potential business partners and subject matter experts during this unique, professionally moderated session that curates each participant's preferred topics and profiles to spark worthwhile one-on-one conversations. Through a mixture of peer-to-peer and solution provider meetings, both restaurant operators and technology companies will walk away having met with people whose interests align with their own, on topics they care most about.

Open to all restaurant operators and select RTN vendor members. Pre-registration required. 

With topic discussion tables. 

In partnership with the Restaurant Technology Network, MURTEC 2022 will play host to an exciting lineup featuring the industry’s hottest start-up technology companies. Check out the 17 start-ups selected to showcase LIVE in Start-Up Alley. The 17 companies will be narrowed down to just five–those five hot start-ups will take the MURTEC Main Stage where they will be asked questions by the judges. MURTEC attendees will cast their votes for the winner of Start-Up Alley at MURTEC 2022!

Jon Taffer, host of Bar Rescue and owner of the Taffer’s Tavern, delivers a motivating message: Technology is the solution to most of the restaurant industry‘s biggest challenges. From providing safe environments to solving hiring, training, and retention issues, he predicts that the brands that execute technology best will be the brands that perform best. The outspoken, no-hold-barred Taffer will also share secrets from his tech-driven “kitchen of the future,” and his campaign to change depreciation regulations to help restaurants make bigger, smarter investments in technology.

Just three years in, and the RTN membership community has grown by leaps and bounds. Suppliers and restaurants are meeting regularly to tackle some of the industry's top pain points with standards and technical guidance. Find out which standards are scheduled to be released in 2022, where members are headed next, and how you can be involved!

From robotic hosting, bussing and serving and drone delivery to new business footprints and formats, powerhouse brand Brinker is tapping technology to bring more efficiencies (and more wow! factor) to each of its concepts. We sit down with Wade Allen, Senior VP and Head of Innovation, to uncover what Brinker is doing to address the evolving demands of today's consumer while fueling revenue streams for legacy and virtual brands. Also on deck? The opportunity for the audience to ask industry all-star Wade Allen the big questions, and catch a sneak peek into technology and business trends of the future, as anyone who's ever seen Wade Allen on stage knows only he can deliver.

From ghost to host to dark, when it comes to kitchens, are there ever too many companies, virtual brands or cooks in them? We’ll hear from the biggest, boldest players in this skyrocketing space, uncover moves for 2022 and beyond, and serve up unprecedented predictions in what some considered to be the dark horse business model, now blanketing the restaurant space like kudzu.

Lunch featuring topic discussion tables

Produced in Partnership with Paytronix

When the Paytronix Data Insights team looked to help a client make its loyalty promotion stronger it turned to Artificial Intelligence. Fed by a deep well of customer data, the AI came back with a surprisingly simple, but counterintuitive answer: show a tuna sandwich. Guests demand personalized experiences, and AI enables marketers to make better decisions so they can drive individual action. That can be as simple as putting the right image in an email, or more complicated, like using k-means clustering to find the right combination of menu items to promote to specific audiences. In this workshop we will give audiences hands-on demonstrations to help understand the true value AI can provide when coupled with consumer data. In this session, Paytronix CEO Andrew Robbins will help the audience: Understand what the various algorithms produce; Experience a live demonstration of k-means clustering; and Learn from a case study focusing on how AI helped some major brands achieve measurable improvements on their marketing programs.

Produced in Partnership with Bounteous

You’ve launched online ordering and a rewards program and you’re ready to grow your martech stack. A CDP, advanced analytics, marketing automation…what comes next? In this interactive workshop, we’ll discuss how to determine priorities and different platform options your marketing and operations team need to be successful.

Produced in Partnership with GoTab

As the global pandemic continues to push the hospitality industry to embrace technology, the future lies in a new, hybrid service model where waitstaff uses technology to enhance the guest experience. The session will provide a roadmap for hospitality operators to discover ways to enhance the guest experience through a hybrid service model that combines technology with the human touch. We believe hospitality entails two types of guest interactions: Experiential and Transactional. Experiential interactions are your food, drink, ambiance, and the fun parts of service such as smiles, presentations, recommendations. The not-so-fun parts of your service are the Transactional experiences.

HT's 2022 Restaurant Technology Study: Making Magic Happen delivers strategic, data-driven insights into how restaurants are investing more, focusing on integrations, mobile transactions, and digital engagement.

As some brands boldly and openly campaign against third-party delivery fees, most restaurants remain conflicted about how to do profitable business with delivery service providers. Meanwhile, delivery disruptors are surfacing, including cost-friendly and unique models, drone and robotic delivery. During this session, we’ll explore how some restaurants are cracking a complex code and winning the delivery dilemma.

RTN’s Start-Up Alley delights attendees in a fight to the finish to determine the winner. During this session, the top five finalists will join restaurant judges on stage for a rapid-fire question and answer feeding frenzy, whereby the most innovative disruptors rise to the top. The session culminates by factoring in the audience's crowdsourced vote to identify the apex predator among the most exciting entrepreneurs in the restaurant technology ecosystem today.

From food accuracy and data optimization in the kitchen to AI in the drive-thru, restaurants are looking into the high-tech future, tapping computer vision and artificial intelligence-based tech to analyze, predict and profit from smart data insights. We’ll talk to restaurants who are making the abstract tangible, and explore which real-world applications are really paying off.

Masterminds behind some of the industry’s leading virtual brands take to the stage to share their triumphs and their challenges.
 

An in-depth look at evolving industry pain points and, more important, what top tech innovators are doing to solve for the challenges of today and beyond.